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Original Comment The worst company! They are doing illegal things. They told me I didn't have warranty or samsungcare+ and I did. They then said accidental wasn't covered, it is. I was reading my contract right in front of them. They don't realize I am a lawyer. I am in the process of trying to get a hold of legal, for breach of contract. On a recorded line, they mentioned things weren't covered, or I didn't have coverage, when in reality, did. They refused to let me speak to a supervisor, stating each time that one was in a meeting or on other call. I wanted to report one supervisor for going into a meeting right in the middle of our issue, and he refused to give me his reference ID #. He said he had to give permission in order for me to file a complaint on him! ID# 5384020157 and #5384020150, both refused to let me speak to a supervisor and called me a liar, told me I wasn't covered, and didn't even bother to look over my extended care contract. These people are running a company in America, but don't understand what breaking America law mean in a contract.

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