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I have wasted over 3 weeks speaking to customer service reps who have done nothing to solve the problem. Alfonso in the president's office said he would not pay for the missing seals and hung up on me. I told him l would be putting pictures and sharing my story on social media and he said go ahead. I am appalled at your non existent customer service. We have never dealt with a company that treats the customer so poorly. Shame on Samsung for selling a new fridge with no door seals and having zero empathy for the customer. Shame Shame Shame!!!!


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