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Original Comment I have rented a unit from the Broad st Augusta Ga location for several months @ $119 then price went up to $129. I'm ok with that. My issue is with the GM ( Felicia). 1st it was the access code did not work ( lightning hit building) so had to access through key pad at another building. No problem. 2nd Felecia denied my husband access even though he had my info ,code ,ID &amp; key to unit.3rd Again my husband was denied access by GM( Felicia) saying we did not have 24 hr access even though my contract says we do. Another employee to ( Felicia we did have 24 hr access. I called former GM with complaint , then Felicia called me to ask my husband to come back &amp; husband was allowed access.After I made that complaint NOW when I tried to pay my bill the day before due date &amp; was told my bill was now $139 with 10 added for 24 hr access. I paid that bill under protest. GM ( Felicia) then calls me to say because of computer glitch Everybody is Being charged 10 extra for 24 hr access. Even though my contract says I already have 24 hr access. This is not acceptable. I might add that the Only issue has been when my BROWN SKINNED husband tries to access our unit. THAT IS CERTAINLY NOT ACCEPTABLE . MY HUSBAND IS A VETERAN &amp; DOES NOT DESERVE THIS TREATMENT. If this is not corrected I will be closing my unit @ letting our VA rep know of this issue. I have also rented trucks several times...that will also stop.<br /> Not the service UHAUL should be proud of.

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