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Original Comment My mom is a cancer survivor she was displaced on her job. She called to pay out of pocket to Anthem blue shield. She is having heart issues and her doctors are at Christian Northeast. The insurance company called and said she wasn't covered and she has been paying 200$ for 6 months and she specifically said keep my sane doctors with the plan. Now today they said she can't have the heart surgery whenever the customer service rep is they need to be fired. She can't get social security and doesn't have a job. Now she has to cancel her surgery because of this customer service person not paying attention to what he needed to add to the plan.

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