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In Feb. 2011 I purchased a Samsung microwave mod#SMH9187W. I realize this is Oct. 2013 and the waranty is only good for one year but please be advised that this unit is in a house that is only used abpout three months of the year, therefore it would take about four years to equal one year of normal use. Never-the-less the control pad was replaced shortly after I purchased it but is no longer functioning. I'm sure that by now you realize that their is a design flaw with this equipment. I feel Samsung is responsible and should honor it's commitment to quality. Local calls have only referred me to repairmen at my expense. Please advise.


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