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Original Comment I need to take this time to recognize one of your agents Kim Juarez and the persistence she demonstrated in getting my account with US cellular. Many people these days do not surprise me on the lack of importance when it comes to job performance and customer relations. I am however pleasantly surprised from time to time and this is one of those times that an employee stands out. Kim Juarez, an agent that works for Kris's Connections in Shenandoah Iowa, made sure that all of my need where meet only by overcoming the typical close-minded mentality you find oh so often these days and pushed through all the "it can't be done" and made it happen. I work for a multi-billion dollar global company and in our business "it can't be done" you will never hear because our competitors wait for just that opportunity. I can assure you, without Ms. Juarez's persistence and diligence going the extra mile, I would have taken our business elsewhere. I also would like you to know that as long as Ms. Juarez is in charge of my account, I can feel confident that additional lines added will be dealt with the highest level of professionalism and a sense of urgency. Ms. Juarez should be commended as she has proven to me to be a vital asset to US Cellular.

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