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Original Comment Approximately 4 months ago I purchased 2 Refurbished SS-700 Single Serve Brewing Systems.‏ These coffee systems were purchased as gifts. About 3 weeks ago I gave one of these to my son as a gift and I worked long enough to make 1 cup of coffee and then quit working. He did everything the manual said to do under the troubleshooting suggestions and again it made one cup and quit. The other machine is being given as a Christmas present, so I do not know how it works. My son and I have both sent numerous emails to your customer service with no satisfaction. All they tell me is if it is more than 90 days since purchase they can do nothing, even though these were purchased as gifts that were or will be given after the 90 days. I am surprised that a company the size of Cuisinart will not back their products and will just throw their customers to the side without tryiing to satisfy them and make them a happy customer rather than a dissatisfied customer. I do hope that you will contact me conerning this problem and let me again have confidence in Cuisinart caring about their customers.

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