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I recently went to the Days Inn in Batavia NY on Jan.12,2013, for a friends wedding there. So when I went in to see if they had any rooms available I had to wait 10 minutes for someone to come to the front desk and when she did (Dee) she never said anything about me having to wait so long, when I said something about waiting so long all she said was I was busy and then rolled her eyes at me. So I asked if there was any rooms she said yes and asked price and was stated a price and I tried to explain that I was with the wedding and that we were told another price and she said she knew nothing about that price.. So after the way we were treated we decided to go to another hotel to stay as it wasn't worth our time to be treated that way by Dee..So when we came back for the wedding Dee was still miserable. So I really think that Dee needs to be trained on how to treat guest...We travel alot to the Batavia area and will never stay at the Days Inn again because of this employee..But on the brighter side I want to say that the bartender Grace was GREAT.. maybe you should have her teach Dee customer service....


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