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Original Comment Went to the SAMS Club on Buckner Blvd in Dallas, TX Thursday midday. Attempted to purchase two containers of Planters Mixed Nuts. At the checkout they rang up $.01, yes one penny. The checker told me she could not sell them to me. When I began questionning her, she called a supervisor over. The supervisor said to let me have them, and they would adjust the price after my purchase. The woman from customer service came over, snatched the two containers and said I could not purchase there, they were "recalled". I asked to speak to the manager, and this rude woman kept mumbling, "I don't know why you're getting so upset". Why was I upset? I was not offered a replacement, nor did they offer to go get another brand. I'd already stood in line 25 minutes because the woman in front of me didn't know how to use her WIC card on her items. I waited for the manager to come speak with me, but he didn't come. I walked over to the customer service desk where the rude clerk was talking with him on the phone. I asked her if he was coming to speak with me, and she said NO! All the time I'm standing there she's mumbling loudly about me being so upset over nuts. It's none of her business why I'm upset over nuts. If I hadn't wanted to purchase nuts, I wouldn't have put two containers in my basket. Since when does SAMS allow clerks to be rude to customers? Why wouldn't the manager come and speak to me, rather than relaying a message to a rude clerk? Like others have said before me, I'm going to COSTCO. The stores are nicer, cleaner, and the customer service at COSTCO is stellar. Sams doesn't care if customers leave for a competitor. At one point, they were the only membership club in town, but not any longer. People have choices. I have to wonder, if Sam Walton was still running the company would there be so many complaints about SAMS?

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