Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment I purchased a Frigidaire refrigerator Sept. 9, 2011. In April 2012 the ice maker quit working. I contacted HH Gregg where I purchased it and they sent me a list of authorized service agents. 6 months and 3 ice makers later it still does not work. I contacted Frigidaire about replacing the refrigerator since all of this was within the one year warranty period. They informed me that the warranty had expired 2 days prior and they would not honor it even though all repairs were done in the year timeline. I contacted the extended warranty company who informed me that I now have to have an additional 3 service calls for the same problem and then they will decide if they want to replace my refrigerator or not even though their warranty states they will. The ice maker was replaced on November 11 and again on January 18. I still have no ice. I contacted the warranty company yesterday and told them this is the third call...same problem...they can't seem to fix it. She informed me that this was still considered one service call (all part of the November service call) because they had not fixed it. After 5 ice makers, new valves and heaven only knows what else they've replaced I obviously have a defective piece of equipment. Since Frigidaire doesn't seem to have enough confidence in their workmanship to make the product good I have to say that I have purchased my last Frigidaire appliance!

Feedback

Your Name

Your Email

Verification