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Original Comment Purchased a blender for 5X the cost of an average one for sale at Target...hardly ever used...lasted 4-5 years and the spinner at the base broke. Called customer service and they said it would be $20 to ship one out to me. Spoke to a manager to try to get one for free since it should have lasted longer considering the cost of the machine and manager said &quot;no&quot; to sending us one for free.<br /> BEWARE of cheaply made products that are &quot;packaged&quot; to look better. Save the money and buy the least costly one...it will last just as long as a Cuisinart. Their customer service/support team learned nothing in college business school.....NEVER EVER lose the customer...you then lose potential future sales of ALL your other products over a $3 part....how smart is that..??????

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