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Original Comment I can't believe that facebook doesn't have any other way than this for its customers to settle their grievances. From what I just read and from what I have heard from others you're doing a terrible job at customer service. I would give you an F, write it in red ink and circle it for good measure, like teachers do in school. You need to set up a 1-800 number where customers can speak to a live person.<br /> <br /> And now to MY grievance! I am the family genealogist. Do you know what that means? For over 43 years I have been tracing my family's ancestors. I started on my paternal side, but have branched out to include my maternal side, my husband's family and now my daughter-in-law's family. <br /> <br /> Because I have worked for so long(and so hard)I have managed to bring the family history forward and have found lots of cousins thanks to sites like ancestry.com. I then have looked on facebook and found these same cousins and reached out to them, wanting to share our family history with them. Some of them(I'm not going to name names)are actually cousins I have met in the past. Their parent and my parent were first cousins. We have been in each other's homes. And I am very tired of being blocked for harassment for a month and unable to make any new friends on facebook. It is absolutely galling to me that you would threaten me with permanently blocking me from being able to make new friends or send messages, etc. These people are my FAMILY! I have spent all but 14 years of my life doing this! If my son, daughter-in-law and 17-month-old granddaughter were not on facebook I'd tell you to take a flying leap. But, they(my FAMILY)are the only reason I'm not deleting my account. But, you can bet your booties that I will never play a game or buy ANYTHING from facebook. I want all of the ads removed from my pages. And I want OFF schoolfeed. I have tried to delete that stupid thing so many times. And I want ALL of the GAMES taken off. I'm here to connect with family and friends. NOT to do stupid pet tricks!!!<br /> <br /> I DO NOT WANT TO EVER SEE THAT I HAVE BEEN BLOCKED FROM MAKING FRIENDS OR LEAVING OR RECEIVING MESSAGES AGAIN! I WANT TO BE ABLE TO MESSAGE MY COUSINS AS I FIND THEM. THEY DON'T HAVE TO ACCEPT ME OR SEE OUR FAMILY TREE, BUT THEY DO HAVE TO GIVE ME A CHANCE! EVEN JAMES AND PATTI VULCAN!

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