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Original Comment I purchased an HP Officejet 6700 Premium from Staples in January, 2013. One of the reasons I chose this model was because of the salesman said it printed so many pages for very little ink. Just to satisfy myself, once I replaced the starter cartidges, I started keeping track of how many pages of black only and w/color pages I printed. Replaced the black starter cartridge with an HP932XL-Black cartridge (1,000 pgs) 3/29/13. Replaced the HP933-Cyan cartridge (330 PGS)5/8/13. On 6/11/13, after printing 6 pages with some color and 15 all black pages, the 933Cyan was depleted. Staples was nice enough to replace the 933Cyan for free. On 7/20/13 the 932XL Black says it's depleted. My records show I have printed a total of 88 pages black and 25 w/color for a total of 113 pages. Have printed the Printer status report 4 times and it shows a total of 177 pages since 5/29/13. The Customer Service Supervisor I spoke to "suggested" that I was lying about the number of pages printed and said I couldn't prove it. He said the reason the ink went so fast is because it was sent for "Normal"(default) instead of draft and because I had printed out so many Printer Status Reports(4). I asked if have a "lemon" of a printer and wanted HP to do something about it. The rest of the conversation caused me to demand that I speak to his Manager. Spk to Michelle in Canada and was treated much nicer than before. But her explanation that the 1,000 pgs from the 932XL was based on covering 5% of the page in a 10 pt font made me understand that you cannot believe or expect any of the # of pages promised on the packages. Am accepting replacement w/reconditioned printer and hope that it will function much better. If not, will be shopping for a non-HP printer 4in1 unit. But appears all of them promise functions and service then give you only what they want to give you.

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