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Original Comment Staples -<br /> As a customer for many years, I feel that sending information to the corporate office might be helpful. There are two main issues which I have that cause a spur in the saddle if you know what I mean.<br /> First there is the issue with the 15% off card which was being sold in the early summer. I did not want to purchase the card but was told by your sales person how it would be great for my small business items. Each time I go to the store to purchase something I am told the card is not good for that. WHY DID THE Sales Person tell me it was so great when it can not be used???<br /> Second is the refund checks that you send. I wanted to use it on my purchases in Staples and was told it was a check and I had to got to the bank and cash it. Which makes no sense to me and it means me not spending the refund you sent at your stores. Seems wrong???<br /> My local store is the one in West Orange NJ and the customer service is great greeting but lacks there after. The knowledge is lacking and customer support and service leaves when you walk in the front door and are greeted by someone with a lack of interest

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