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I went to the local Post Office in Sanford, NC to routinely mail a package and was treated very rudely by a postal clerk named Mary. I was attempting to return a book and was accused of sending other items using the book rate. I know this is a small problem, but it was very unpleasant. It was only resolved after the clerk beside her interceded on my behalf. It would be nice if employees were instructed in simple customer courtesy. Thank you.


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