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Original Comment Stuck in Hotel in San Juan 1 mile from Budget location. When I arrived yesterday to pick up car, was told they were out and would have a car later in the evening or today in the mroning. Was dropped at hotel and was told we would get a phone call. Call this morning at 9 and was told we were 2d on the list and a car would be coming in at 10:30. Have called and left messages at the number provedied at least 12 times and have gotten no answer. Calling the 1-800 number once, was told a fleet was due in in 2 hours, and the person Daryl in OK sent an e-mail asking the San Juan office to call us to come pick us up. He told me to call back in 30 minutes if the call did not come through. IT DID NOT, called again and spoke with LEE who said he would transfer me and he did - so San Jose, CA location. I am STRANDED PLEASE HELP. Made my reservaton on 8-3-13.

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