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Original Comment I Am A 9 Fare Member, Yestarday I Made A Reservation And Today I Tried To Included My Sister In Law That Lived With Me . And I Cant. After 28,099,876,6...... Num Of Call To Customer Care , The Whole Day To Speak To Some Body. All The Day, Some One Told To Me That I Only Have 24 Hours To Included Her. Or Cancel My Travel That Means Penalty About. And Make A New Reservation, Believed Or Not, I Paid For Bags For One Time Them I Note That I Have To Paid The Return Cause I Dont Want To Leave Them At Orlando. I Paid For Selected Seat,to Leave And Return. Bags To Leave And Return. I Realy You Want To Know That Some Body Have To Act About This Corporate, When You Begin As A Mrember Ship Is That You Know Was The Worst Experience I Have. I Never Travel By Spirit. Is My First And My Last. The Really??? Finally You Paid The Same As Others Airlines. Im Just Frustated About This. I Did Not Paid For The Seat To Come Back. I Hope I Found One. Cause I Am A Handycap. I Cant Believe How People Like Me See... Wao!! $235.00 , Per Tickets!!! And Them Make A 9 Fare Membership Thinking Is More Cheap But It Is Not. Cause You Have To Paid For Everithing. What Happen If Made A Reservation An Them Two Days Later We And He , My Son, Decided To Come With Us. Do We Have To Leave Him Because I Cant Included Him In My Travel , Beacuse Of Your Rules???? It Is Really Something Incredible, That I Can Not Edit My Travel.......... It Is The Bad Experience I Have With An Airlines Ah The Last Think, You Can Find Better Rate Also At The Airport. How No Body Answer The Phone, At The Airport. For What A Message Machine,,,no Body Call You Back. Dont Announce Numbers As Customer Service Because They Look Like Ghost , Never Answer... .................???????????????? This Is Not Service....can Some Body Tell Me If I Didnt Paid A Seat To Come Back, What A Handycap Like Me Suposse To Do?????? ....margarita Domenech Just In Case If You Need More About Your Services. 2.san Juan, Puerto Rico...

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