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I am a very 9disappointed cuisinart customer. I received a very expensive cuisinart slow cooker for my birthday. It was defective and cuisinart said they would replace it for $10. I did as they instructed - however I had to pay 1/3 of the cost of the unit to ship the unit back. Our UPS charge was $32.50. What a rip off...The company sells a defective product and the co sumer has to pay to ship back their mistake. My husband and I will begin to shop for higher end products from manufacturers that stand behind their warranty. I am going to file a complaint with the consumer protection agency. I now want to get rid of every cuisinart product in my kitchen so I don't have to advertise for them anymore. Www.scam.com is my next stop.


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