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Original Comment Never go to the Tyler Mall, Riverside Lenscrafters. They put my existing eyeglass lenses into new frames and damaged the lenses so badly I can't function normally with them. Then the manager, Gary Carleton, told me he would replace the lenses since they were damaged by the person there who put them into frames they didn't fit. When I asked for that in writing in case he wasn't there when I came back with my prescription, he gave me a printout that said "smudges in lenses, offered to remake them at a 50% discount" which is NOT TRUE. The 50% discount was never mentioned as that is the current discount they are providing to EVERYONE. I have to get new lenses made now ASAP that I didn't need before, and new frames. This is NOT RIGHT and Lenscrafters are DISHONEST and RUIN LENSES.

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