Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

I've owned at 4 Toyota's and was pleased with the reliability of my 1976 Celica, 1999 Camry LE, 1986 Toyota truck and well I thought when I purchased my 2001 RAV4 I'd have the same experience.Sadly the recall for ECM and transmission hesitation goes 10 years or 150K in miles. Toyota you should be ashamed of the service your corporate office today. I have 132K miles on my 2001 RAV4. You say it doesn't qualify any longer??????I asked for a form of assistance and discount in repairs. You didn't even step up to the plate. Long time loyal customer shouldn't not have to cover over $5k in repairs for your faulty hardware!!!!!!! You wouldn't meet me in the middle and refer me to the Toyota dealership. The dealership referred me to you to extend the warranty. How can anyone say this is customer service!!!! I've only had one car that wasn't a Toyota. I planned on helping my daughter with her first car t be a Toyota. Not any longer. I will not stand by to be treated so poorly. Don't you think it is reasonable to cover some of the costs? Now I have a RAV4 I can't get any money for when two weeks ago it was worth $6K. You've left me in a horrible position. You've showed no concern for your customers. Check out national safety complaints for other loyal. I'd like you to try to assist. Step up to the plate and please offer to help to extend warranty or make an effort to keep me a customer. 132K and my RAV4 existence is over. I expect that from other companies Toyota thought you might show some compassion and integrity for those who've stood by you. Sincerely disappointed....


Headquarters Map


Check out this cool map plotting the corporate office headquarters for major companies.