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Original Comment My wife and I purchased a "Fully Automatic Burr Grind & Brew Thermal Coffeemaker, DGB-900 Series" back in late December but did not put it into service until this month, February. I grinds the beans nice however the brewed coffee comes into the carafe at about 125-135 degrees. Not hot at all. Spoke with the 800 number who asked a million questions regarding did we clean the bean chute, is the machine clogged with grounds, etc. The answer to all is NO! The coffee is not coming out hot! Ok, we'll send you a new machine and you return the defective one. The end of the conversation was, ....."you'll have to pay for the return shipping." Really, the thing is under warranty and obviously defective from the time it left the factory and we have to pay to return this. Great, just great customer service and care, wouldn't you agree. Cuisinart, you are not making many friends!

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