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Original Comment I reserved a vehicle several weeks in advance and was notified 1 hour before pick up time that no vehicle is available. Called customer service and am being told that although vehicles are available at other locations, none can be offered to me for my trip because it is one way. I was also advised that I can go to a competitor and Avis will only honor the same base rate nothing more. Being that this would be same day reservation I am going to have to pay SIGNIFICANTLY MORE because AVIS DROPPED THE BALLL. I am now stranded with a child and NEED TO GET HOME. SITTING ON THE PHONE WAITING TO TALK TO A MANAGER WHO IS CURRENTLY NOT AVAILABLE. I have been an Avis customer for years now and CANNOT BELIEVE this level of negligence was allowed to occur. I did not even get 24hours notice so that I would have an opportunity to find a safe way home for my child and myself. IS THIS WHAT AVIS STANDS FOR AND HOW THEY CONDUCT BUSINESS? IM TOTALLY DONE!

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