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Extremely predatory and deceitful customer service. I needed assistance when a transfer didn't go as expected and a link was supposed to be sent to me so I could send the tickets. The barcodes had been scanned and seemed as normal, I found out the morning of it hadn't transferred. Customer service said an email was coming and they would call back in 30 minutes. She cancelled the transaction instead and charged me. The next person hung up on me. The last one pretended to be assisting, refused to allow me to send the buyers the tickets, and lied about reversing the charge. It is theft through business practices and in the amount of $580.


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