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I have been trying to buy a laptop since 7 pm. I got approved for $3500 credit which I placed an order of $1700.00. It prompted me to verify my account by first verifying my email. Then when trying to place the order it prompted me to verify with a text message and I did. Then I placed the Oder and it sent me a text to verify by phone where I got a woman in the Philippines asking me to verify information she said she pulled up by doing a search of public records. I told her I wanted to speak to someone in America and she insisted on me giving personal information so I ended the call. I looked up and after a long search found a number to cal and git a man from India. Again I asked for someone in the United States. He said he could not do so. At this time he told me that because I would not give my personal information to the previous person overseas I had to wait for a letter to come through the mail before my order could be taken off hold. Now, I am trying to buy a laptop for my business from an American company and all I see is foreign countries dealing with my private information and a bunch of delays on top of it. I could go to a local store and buy a laptop and not have delays which are costing me time and money without the aggravation I'm going through now. If you want to do business then you need to have customer service and domestic products.


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