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Original Comment I've been with Walgreens for a long time, but lately the service has been very disappointing! I was scheduled to have surgery and was prescribed Norco quantity of 10, Walgreens sent me a text saying the prescription was having an issue with the insurance company and they were working with the insurance company and no action was required by me. So I waited up until the day before my surgery with no more response from Walgreens, so I called and they said the insurance company would only prescribe 7 instead of ten. So I said okay you should have communicated this to me instead of saying no action required by me. I told them to fill it with the quantity of 7, and ended up getting the day of surgery. This caused a lot of hassle and inconvenience for me and the person driving me to surgery and picking up the prescription. All of this could of simply been avoided if Walgreens would have communicated via text, email or phone call, this as soon as they found out instead me having to contact them when it was stated no action required from me! Now it happened a second time, saying the prescription was out of stock, they were working on getting in stock and no action required by me. Two days later I called and was t I told it's out of stock and that it would be in the day. I called again and was told that this was a expensive medication and that they were waiting for me to tell them I wanted them to fill the prescription. AGAIN, the status said no action required in my part!! How is a customer supposed to know that they are to call when it says no action required!! This is such poor, incompetent and very avoidable situation only if Walgreens would step up and have good customer service! <br /> I called again today after being told the prescription would be in yesterday after 3, well of course walgreens failed again saying that it's out of stock and to check back again today after 2. This is so unacceptable, my prescription has been in there since Monday and today is Friday!! If I don't get it today, I will pull all of my prescription and take them to another pharmacy! Only one to blame is Walgreens!!!

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