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I am very unhappy with your service.I have not even been a customer for a year yet. You have poor customer service. The only reason I continue with you, is because of the 2 year agreement I<br /> i have with you.You do not take care of your customers. But, you have no problems in deducting my bill from my account. But, I continue to pay for bad service.No,I will not recommend your company to anyone that I care about.Again, my service is down and again I have to loose time from my job to have this problem corrected. On top of that, the problem is not inside of the home and you are charging me because I've went through your routine of unplugging &amp; pushing the reset button several times. I am not the technician.Since, that don't work you offer me a way of paying for you to come out and fix the problem.So,now I can make another agreement for five more dollars to be added to my bill or pay the forty plus dollars for the service charge.On top of that I have to wait 2days for you to come out.I am so so very tired of this company,but you have heard all of this before.I'm not even complaining about the loss of channels ,I just want to be able to use the channels that are left.


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