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My boyfriend Dr. Martin French and I have been using your services for the last 10 years. We are extremely happy with US Cellular! On July 20th we both decided to get your latest Samsung phone. We paid three hundred each but since we didn't know if we would keep this one or choose another one as allowed in the first 15 days, we had not issued the phones yet. As we were leaving your store my son dropped it,so we went back in to the store to see if you could give us an exchange (the face cracked)I was told that nothing could be done. I completely understand as this was not your fault but an accident on our part. I'm writing to you in hopes that you might be able to bend this policy a bit. I'm just looking to get another of the same phones. Is there anything that you could do for me? Sincerely, Amiee White


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