Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment LensCrafters West Farms Mall Farmington,Ct. I have never been in a store with such poor customer relations. Store manager Crystal Sullivan is VERY rude ! Seems she was upset because she had to come to work on a Saturday. And with a crowded store to have the sales people Ask "who is next" Really ??? The the customers look at one another. Lost repairs. I saw one customer that had brought her glases in to have a screw installed on 8/9/12 she was told to leave them. Then on Saturday 8/11/12 when she went to pick them up store personnel could not find them she was very upset ( I was standing next to her) When they were found and the sales associate opened the case a screw fell out and she said "they were never fixed" at that point she said she would NEVER come back to LensCrafters again as will I.

Feedback

Your Name

Your Email

Verification