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Original Comment My name is Tom Toren,I got the new I phone for Christmas & 2 weeks ago I had a problem with my volume & spoke with an Apple agent they verified I was under Warranty but wouldnt send me a new phone like they did for my brother.Maybe because he owns a business & gets priority.So I was told to make an appointment which I did.The Apple agent informed me there were slight traces of moisture inside the phone & wouldnt be covered.I had purchased a new phone because I need it for personal & business.I feel if there was slight traces of moisture it would be more a product defect than me exposing it to water.I want to purchase the new Ipad & new phones in the future.I feel a reimbursement would be fair.Please let me know your decision.

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