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This exact same thing happened to me with a Kodak Hero 6.1, including the "refurbished" printer. Except my printer was less than 8 months old. I also told them (those who didn't speak hardly any English) that I didn't want someone elses problems-like buying a "used" car! I even spoke to a supervisor-to no avail. I have a two year extended warranty, which I called and they said, won't touch it until the warranty runs out on the ORIGINAL-what a joke. So here I sit awaiting a refurbished printer....this world has become a "throw it away" world and buy another one.


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