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I called your store in the Provo South Towne Mall this morning to ask if I could get a nonprescription glass in my readers and my sunglasses. The girl on the phone said yes I could. We drove the 60 miles and handed them to the man who offered to help us. When we came back to pick them up, the readers were fine, but the sunglasses had a plain, untinted lense in them. I told the clerk I had specifically asked for a tinted lense in my sunglasses and he replied "It must have slipped my mind." In six steps to the lab? Who would put a clear lense in sunglasses? Surely the lab tech could see that wasn't right. What kind of employees do you have?


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