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Original Comment I replaced the (still working) Kenmore stacking washer/dryer combo unit in my condo when I bought it, wanting to be more energy efficient. That one was 18 years old, and never had any problems.<br /> <br /> My new washer drum fell off its' center spindle two years in, right after my warranty was up, of course. And here I am, three years later, and the repairman just told me that the spring that holds the drum has snapped completely, and needs to be replaced.<br /> <br /> When I called the corporate office I was given a whopping 15% discount off the $280 repair. (Half the price of the entire machine) Wow, how generous of them. I guess my wanting to do the right thing and be energy efficient sure backfired on me. The two Kenmore's my parents owned in their 1950s built home lasted about 20 years each - apparently new Kenmores are pieces of garbage designed with planned obsolescence in mind.<br /> <br /> And, of course, I can't just purchase a washer to replace it, because it's a stacking unit and they would make me buy a new dryer also! Even though that works fine. What a scam. I am Thoroughly Disgusted.<br /> <br /> I WILL NEVER BUY ANYTHING BY KENMORE AGAIN. NEVER. And I live in a big community and will warn everyone in my Home Owner's Association from doing so as well. Kenmore? It should be Can't-anymore.

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