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Original Comment not a big fan of craftsman right now..a small problem is turning into quite a issue , a $40 flashlight purchased with cash at sears at the galleria mall on rt 211 in middletown ny stopped working after 6 months of use..contacted [via website] on line chat...[via 1 hour phone call to customer service] was told on both occasions to bring it back for a free replacment ..ok..was told by sales associate because i paid cash ,no record of transaction exists therefore on replacment...REALLY...oh come on now .. so much for customer satisfaction !!!..i currently own a snowblower riding lawnmower 3 weedwackers and assorted small hand tools all craftsman and until now i swore by them ..please turn my faith back in the right direction and resolve this cluster [you know what]

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