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I really hate your new automated system for paying your bill. It won't accept my account # no matter if I say it or key it in. I have been paying by phone for years and now they have made it so I can't. I have to use my land line to call because I don't get very good reception on the cell phone. I have to walk out to street about 500 feet to get clear reception. Also they don't recognize that number. Waiting for what seems like forever for an agent is unacceptable.I am very unhappy. Go back to previous automated system!


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