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Original Comment I have purchased 100 hours of personal training during my 1 1/2 years with the club. I have 13 sessions left of a 30 pack that I purchased in 2012. Due to a serious surgery, I was advised by my doctor to avoid lifting more than 20 pounds and to avoid straining, lifting, etc. I asked the club at Parker & Arapahoe in Centennial, CO to refund the remaining 13 sessions. They will not respond to my phone calls. I spoke with the District Manager and he is now not returning my phone calls, even though he promised to call me at the latest 3 days ago. I hate this club - I feel that I have been ripped off. If this is how they treat people who spend lots of money in their club, I recommend going elsewhere as I plan to do. I will continue my quest for a refund with the Regional Manager, but I'm not expecting much based on my experience over the last month. Really pathetic.

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