Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment I am happy to know that my issues with Abercrombie & Fitch's LOUSY CUSTOMER SERVICE is not just my experience. I am having to resort to writing a letter to the corporate office hoping to resolve a problem going back to an order I placed in DECEMBER 2012. The original order was processed incorrectly; the follow-up "Speed Exchange" was also screwed up where the rep charged me for the merchandise I had not yet returned AND the replacement merchandise that had not even shipped yet. They refunded that mistake but the sizes of the new merchandise was wrong. I finall RETURNED EVERYTHING on Feb 2, they acknowledged receipt of the return on Feb 5 and they still have not refunded the money to my credit card. The incompetence of the telephone reps is astounding but the lack of common sense of the email/customer service reps is astounding. I will NEVER recommend this business to anyone.

Feedback

Your Name

Your Email

Verification