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Just had a nasty person at desk refuse to check my sons last eye exam a second time because she gave me wrong info and wouldn't fax his script...I should've been irate but I held my calmness and asked her to please just verify the last exam she hung up on me not once but twice and when I finally got a nice person it turned out I was right the whole time and she faxed the script. The nasty person was Karen at the Ross park mall in Pittsburgh pa. She should be fired.


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