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Original Comment I was beyond mad while trying to check out at your SouthPark Store located in Charlotte,NC. To begin with there was NO ONE to check any body out. The only person on the floor was some girl(Stacy) at the front of the store. I sent my son to the front to ask her to get someone to come to the register. She called on her microphone that she had on, only to hear it come back to all of us standing at the register. So whoever should of been wearing it left it up there at check out. So she preceded to call someone again(still cannot hear you, no one is wearing it). She then tells us that there is ONLY 2 people working and she cannot check no one out because she is not to leave her post at the front of the store, but she will run to the back to see if someone can come. A girl comes out to check us out FINALLY. She told us (now 5 to 6 people at check out) that the manager was unable to come out. So I asked her if what he was doing was MORE important than checking out customers, no answer, I ask again, is what he is doing more important than checking out customers, she replies, &quot;well he is taking care of some things&quot;. So I ask AGAIN (3rd time) IS WHAT HE IS DOING MORE IMPORTANT THAN CHECKING OUT A PAYING CUSTOMER!! Now and only now does she finally answer no. Thank you,thank you for finally answering my question. I then ask her for a telephone number that I can get to call and complain,I want to express my concern and how unprofessional the whole experience was at this store. Now after all this time of waiting this non professional girl is going to ask me to WAIT while she now wants to check everyone else out and I am to wait longer. I TOLD HER NO!!!! I WILL NOT WAIT ANY LONGER GO GET ME A NUMBER TO CALL SOMEONE!!! To make matters worst as if it could get that way she returns with a card and on the card it is for employee to call and report other employees. Now I ask you WHAT AM I GOING TO DO WITH THIS NUMBER. I leave the store and go to the other Abercombie store for smaller boys and girls. On the way out I ask the girl at the front who is the manager today. She said &quot;I think it is Patrick&quot; I ask is it or not, she said I think so. Not finding what I want at the other store I return to the first store. Now Patrick is at the register and I ask him for a number to call because the one the girl gave me is for working for me.He then asked why and then I tell him I am not in the mood to go through all of this crap again. Just give me the number. Stacy shows up and I tell Patrick that she is not even sure who she is working for today. She then goes into this &quot;I do too&quot; she all but called me a LIAR and Patrick told her not to say any thing. Since when is it acceptable to back talk a customer!!! Upon leaving Stacy is acting so mature by rolling her eyes at me and turning up her nose. Your hiring process leaves a lot to be desired. Your managers need A WHOLE lot more training. You NEVER,NEVER,NEVER leave the floor with only one person on it and no one to check people out AND no one could get into a dressing room. I have not had such a horrible time trying to buy any thing at any store then I did at yours.Your sells to me may not be but a drop in your profits BUT I can tell you this my opinion will matter to people when I start to tell my story to my friends face to face and ON LINE. There is nothing more important than WORD OF MOUTH when you are working for the public. I work for the public and I know. I check people out everyday. I KNOW HOW TO TREAT SOMEONE WHO IS BUYING FROM MY COMPANY.<br /> <br /> It is the policy of Abercrombie &amp; Fitch Co. (&quot;A&amp;F&quot;) and its operating subsidiaries (the <br /> &quot;Company&quot;) to adhere to the highest standards of integrity and to apply these standards fairly <br /> and consistently in every area of the business throughout the world. Every associate, including <br /> every officer and director (collectively &quot;associates&quot;), shares an obligation to protect and <br /> strengthen the reputation of the business in all relationships with customers, associates, suppliers, <br /> competitors, investors, and governmental agencies.

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