Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment I generally shop a family dollar store atleast once a week. Just last week in my purchase was a 12 count box of poptarts for my 4 yo child. I had already opened one of the wrapped poptarts for his consumption. Friday i went to give him another but noticed that the wrapped package was already opened with hardened and unedible contents inside. Although i threw out the reciept (didnt think i would have to return food items) i made an attempt to take it back to the store today sunday 4/7/13 because i was wanting to purchase other items. Contrary to my race and attire on today i will say that i work hard for my money and dont have a state issued ebt card to purchase food* <br /> I entered store number 254 and was asked by a young lady of i had a refund or exchange. I told her exchange and she allowed me to get a replacement item and to shop. As i had completed my shoppng i was headed to the register and overheard a conversation about my item between the young lady and male employee (Mark) as he was ringing up a customer. Mark asked the young lady what i was trying to do because they cant take food back that was eaten. I said no..its mines and the wrapped items inside were already opened. Mark tells me in front of the customer and young lady that it was my responsibility to check inside the box. At this point i am growing furious! Who in their right minds inspects an entire content of poptarts upon purchase? I was both insulted and humiliated! I told Mark that that doesnt sound right or make sense! Mark says if you will just not talk and listen to what i would have to say...i cut him off and told him that i heard him and for him to tell me to check all the packages inside the box after i brought it is stupid. Mark tells the young lady...just go and ring her out! Mark tells me next time i need to shut my mouth next time somebody tries to tell me something. I asked Mark who the hell he thinks he is talking to and that i am no child! I told Mark that he could keep the items. I got my son from out of the shopping cart and left the other items at the register. I asked his name and told him that i would be calling corporate on him. Marks behavior was unnecessary,humiliating and disrespectful!! He did nothing to calm the problem. He only esculated it! In fact if i were perhaps a male customer Mark would have caused a serious altercation! <br /> I purchased a BAD family gourmet box of poptarts that doesnt even honor the <br /> gaurantee! For starters i came out of my way after having spent my money on an useless product to patronize(spend more money) just to be insulted. I will never shop family dollar again! Their are too many dollar generals etc that will welcome my money, honor their product and respect me. I did return into the <br /> store ro retrieve the poptarts and forward them to the dept of health and evironmental services

Feedback

Your Name

Your Email

Verification