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Original Comment We have been a corporate account with Avis for 15 years. Recently their location did not have the car we rented for our employee and they gave him another, however, never advised him it was an added $30 per day. The fee was increased to $277 more. Calling customer service to explain their error just resulted in more frustration as they made it our employees fault and not theirs. Looks like this long relationship is not going through a divorce. There are many other car rental companies so Avis/and Budget are not in our employee manual any longer.

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