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Original Comment I am Dr Pamela Murari. I filed an incident report in Oct 2012, regarding a loss of my wedding ring and an emerald and diamond ring at my seat #13A at the Barcelona airport on A/A Flt 66 on Sept 24th 2012. A/A was not available at the Airport nor could I reboard the aircraft to reclaim my items, which were on the floor, because the Italian authorities refused to do so despite the fact that I had just left the plane and knew exactly where they were. I tried to contact the A/A for 2 days both at the airport and on the phones in Barcelona but was never successful.In Oct 2012 I filed a report, was told they had received my complaint. I fully acknowledge that it was my carelessness that resulted in my plight, but it was very very upsetting to realize that there was no sign of anyone from A/A to help me. It was such a feeling of hopelessness.<br /> <br /> Out plane from NY that day was 3 hours late, so maybe they closed up shop and went home.<br /> <br /> A/A said they would reply to me but until today, nothing.<br /> <br /> I am a platinum member and love flying with you. I will continue to fly with you,. No, I guess my precious jewelry is gone. But PLEASE, SOMEONE tell me you have called Barcelona to make sure SOMEONE is at the airport whenever an international flight arrives.<br /> <br /> I left on a cruise on day 3 from Barcelona. Took me a few days to get over my situation, but I had a great cruise and flew home from London back to the US of course on A/A.<br /> <br /> Please respond and close the loop on this one! Many thanks.

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