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Original Comment We bought a Sears washing machine and called for repair. We have a service protection plan. We called on the 16th for service and was told that we would have a repair person on the 18th.ther repair department called and said they could not get to us do to over booking until the 22 or 23. They never showed. We have gone a week with no washing machine and now they say they will be here on the 27th. 11 days with no washer and we pay $1600 every 2 years for the service protection plan. We built a house and bought all 5 appliances from SEARS. NEVER AGAIN. I will never do business with them again. Once they get your money you are no longer of value to them. I plan to tell every person I know not to buy from SEARS. And guess what, STILL NO WASHING MACHINE. Terrible company!

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