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My services have been out x 3 days. Frontier repair was initially scheduled for come Friday 7/26/2013 at 5pm; however, I received an AUTOMATED call from Frontier late 7/26/2013 stating it would be rescheduled for the following day . No return number was left and the rescheudled time was not stated.<br /> <br /> As a result the following day, I WAS LATE FOR WORK AWAITING THE ARRIVAL OF A REPAIRMAN. I am a RN and I work in the ER....being late for work in my field is not conducive to providing the public with good healthcare.<br /> <br /> When he finally arrived...on Saturday7/27/2013 I could not wait any longer and he assured me the problem would be repaired and I did not have to be at home and be late even more awaiting his repair. <br /> <br /> I received a voice mail from this &quot;Frontier Repairman&quot; stating the issues had been fixed and I would have internet and phone service.<br /> <br /> When I arrived home...my phone was working but my itnernet service was not. I called this repairman x 2 and no return call.<br /> <br /> Frontier has the WORSE service I have ever been privy to in my entire life. I am in tears as I am FORCED to put up with their rude customer service reps who readily tell you &quot;Look I work from home and I do not have to answer your questions&quot;<br /> <br /> In addition, prior to getting the initial cancelled repair time...I was put on hold for 30 minutes the first time and 15 minutes the second for a total time of unproductive work time of 45 minutes.<br /> <br /> I DESPISE FRONTIER!<br /> <br /> PLEASE PLEASE WHERE IS AT &amp; T...where is VERIZON...anyone but FRONTIER All of us in our entier neighborhood despise FRONTIER&gt;


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