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Original Comment I have had two different GE washing machines which both failed the same way. The casting that mounts to the bottom of the inner tub fell apart and disintegrated. The last machine is only 5 years old and I decided to fix it. GE does not offer the part I need. They only offer the entire inner tub assembly that cost more than the original purchase price of the washer. I upgraded to a stainless steel tub expecting the machine to last longer but it uses the same crappy casting as the base model. I contacted GE customer support and spoke to three different people only to have them tell me the same thing I already knew from researching parts on the internet. Only one of the three seemed concerned but the last person (level 3) was rude and not helpful. I thought at least if they couldn't provide the part I needed they could at least document and pass my information to engineering since clearly they have a material defect in the hub casting. But no such luck. They were unwilling to help me. I will not purchase GE products again. Samsung and LG make nice appliances.

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