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I have been trying to get a replacement remote for my LED TV since the middle of June - send a money order as I was told and to date I have no replacement remote - you can not get through to a live person anymore - you get busy signals when you try different phone numbers or a recorded message that tells you to go to the website - the website can not track an order. This is the worst Customer Service and I would never buy another Coby product - you should be reported the to the Better Business Bureau and be shut down.<br /> <br /> Donna - 8/1/2013


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