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Original Comment We have not had a pleasant experience. Through agent's typo error, the wrong date of the cruise was entered. She did correct it immediately. Since my husband's name appeared first on the account, and my email address was entered instead of his, a hard copy bill was generated to our home which had the wrong dates due to typo. Upon checking email to pay final bill, and checking hard copy bill, we noticed a $300 difference. When questioned, agents merely said we needed to go by email amount which was the correct amount. We had long planned to pay $1200 final bill, not $1500. This may seem insignificant to you, but as retired folks on a fixed income, it is significant. The only error on our part was not realizing before today that two different quotes were given. Is there anyway or anything you can do to help us, thank you.

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