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Original Comment This letter is to express my disappointment about a bad service I recently received from a Mazda dealer at 915 Boston Post Rd, Milford, Ct 06460-35<br /> On September 24 2013, 16;36 pm, my car, a Mazda cx-9 year 2007 bin N. jm3tb38c970118685<br /> had to be repaired because while driving on the highway it started to vibrate and ran rough like it was running on only 2 cylinders and the engine light came on. <br /> As my attached documents show the MISC found misfire code for coils found : Coils melted, No signal from PCM. Once repaired I was charged for the amount of $2637.43 . ( All the details are showed on the attached document. This amount also included a PERFORM FULL CIRCLE INSPECTION which stated a green state of the car on September 27 2013 at 17:09 and confirmed that everything passed and there were no problems.<br /> Unfortunately, your Mazda dealer service has NOT performed well. In fact, the day after I had my car back, after just few miles, on 28 September 2013, the engine light came on again. Because it was Saturday afternoon, I had to wait until Monday morning 30 September 2013, to bring my car in once again. I was very disappointed when they stated that as consequence of the previous problem, perhaps, some fluid was exposed to the catalytic converter. According to them, this has to be changed. For this new issue, they asked me an amount of roughly $1300.<br /> I believe that the service was not performed correctly, while, less than 24 hours before, a full Circle inspection was performed stating everything was OK with the car and there were No problem with the car. <br /> I would appreciate your interest in resolving my problem and have my car repaired with No further charges.<br /> I look forward to your reply and a resolution to my problem and I will wait one week, before seeking help from a consumer protection agency or the Better Business Bureau. Please contact me at the above e-mail address or by phone <br /> Attached are copies of my records

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