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There seems to be a pattern to Cuisinart's handling of "repairs." It took a while before they gave me the correct information to send the Stand Mixer back, but after $93 in charges it was returned to me with the motor working, but the base was broken during repair. Cuisinart sent UPS to pick unit up and now it is "unrepairable," but I can get a 25% discount on a refurbished model. I won't pay for another worthless mixer, so now I don't even get the old broken one back. Three months, $100, and nothing!


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