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Original Comment I have been a member for years. This year decided to order a wooden swingset. Couldn't get my password to work. I called and they tried several things. They couldn't fix it. I had to wait on someone with IT to fix my password. I went 2 hours to McKinney Tx and stopped at Sam's Club and was going to have them order one and ship it. No...They couldn't do that. Over a weeks time I talked to 7 or 8 people and no one could get it fixed. Well once they got it where I logged in then it wouldn't save my address change and kicked me back out and they haven't fixed it since. I ordered a playset from another company. This was the most flustrating thing ever. I think you should be able to go and have them order at the store for gosh sake. This has ruined my idea on how Sam's runs their business. I won't attemp to ever order anything again.

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