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Original Comment Hi<br /> I purchased a brand new A6 is South Africa last December. Although our roads are not the best in the world, and I can expect some tyre damage, I would expect the car that you sold me to have tyre availabillity in the country. The car has 255/40 19inch tyres and Audi specify and supply, Goodyear Eagle F1 tyres. I have to use the same tyre on the same axel for insurance purposes as stipulated by Audi. I first had to replace a damaged tyre in July this year. There was 1 tyre in the whole of South Africa. I ordered it and it took three days t get it. The second tyre was damged in November and there were NO tyres in the country and would take NINE days before stock was available. I wrote to Audi South Africa about the availability of the tyre, asking if there was any arrangement with Goodyear to support the population of cars Audi are selling here. Twice the dismissed my points claiming they have no arrangement and tyre availabillity is not Audis concers (both dismissive letters can be provided). I cannot believe a premium motor supplier can not have arrangements to support their car with third party suppliers, particualary when Audi sell the car with these tyres on and corner you with stipulating same tyre on insuarance replacement basis (also spare is only a biscuit wheel). I find this response poor and I am completeley dissatisfied with this arrogant and dismissive stance. This is my third Audi, tow in the Uk which I can say I enjoyed without a blip. The one here in South Africa will be my last with such a approach to customer service. The car is brilliant the customer service approach here in Souith Africa with genuine customer concerns is appauling.I can say that this will be my last Audi that I purchase.

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